I have a pending request for my references.
Hi Eleanor,
My understanding is that when our / your references reads as 'pending' this means that the hold up is actually with the referees you nominated and them getting the paperwork completed from their end. Once the referees send back their reports the toogle changes to 'Completed.' I know this as one of my referees (my ex-Principal) did his straight away and I've had to nicely remind my other two about getting their reports done.
On the changing your referees, you should have sorted that before asking (you did ask them first aye??) them to be a referee for you. I feel that as much as you have sorted all of the pre-requisite work that the referees are essential to being contacted, skype-interviews, and an offer being made alongside your fit.
I hope this helps.
Ngā mihi
Les
Thank you so much Les.